People & Culture Manager

Campbelltown NSW (Hybrid)

South West Sydney

Other (Human Resources & Recruitment)

Full Time

FOCUS Connect Careers - South West Sydney

Why Work With Us?

• Report directly to the CEO with genuine organisational influence
• Purpose-led work supporting independence, dignity, choice and connection
• Hands-on role balancing strategy and delivery
• Supportive team culture guided by Connection, Inclusion and Creativity
• Hybrid flexibility across office, home and field as required

About FOCUS Connect

At FOCUS Connect, our people are at the heart of everything we do. For over 42 years, we’ve partnered with individuals, families and communities to support independence, dignity, choice and connection.

Our Philosophy of Care is grounded in wellness, inclusion and reablement—working with people to build strengths and capability so they can thrive. Our values—Connection, Inclusion and Creativity—guide how we lead and serve.

As we respond to sector reform and growth, we’re strengthening our workforce foundations to remain sustainable, compliant and people-centred—because great services start with great people.

Role Overview

Reporting to the CEO, you will lead the People & Culture function across the organisation. This is a hands-on role balancing strategy and delivery—embedding consistent, compliant and practical workforce practices that support our teams to do their best work.

You will lead the Staff & Operations Team Lead, Project Officer and Receptionist, and partner closely with operational leaders to build capable, connected and supported teams.

What You’ll Be Doing

You will lead and deliver across:

• Workforce governance & compliance – embed clear, audit-ready HR frameworks, policies and processes
• Recruitment, onboarding & retention – strengthen quality of hire and improve retention outcomes
• Capability & performance – support role clarity, leadership development and training compliance
• Employee relations – provide pragmatic advice across performance and conduct matters
• Workforce planning & rostering governance – partner with leaders to support sustainability and service delivery
• WHS & wellbeing – support prevention-focused WHS and return-to-work governance

About You

You are a values-led HR professional who enjoys partnering with leaders to achieve practical outcomes. You bring strong judgement, a hands-on approach, and the ability to build trust across a service-based organisation.

You will bring:

• 5+ years’ HR/People & Culture experience (regulated or service-based environments preferred)
• Strong knowledge of Australian employment legislation and modern awards (SCHADS highly regarded)
• Experience across recruitment, employee relations, performance, onboarding and compliance
• Confidence with HR systems, reporting and workforce data
• HR/IR/Business qualification (Diploma or Degree)

FOCUS Connect is an inclusive employer and welcomes applications from people of all backgrounds.

Thank you for your interest. Due to the volume of applications, only shortlisted candidates will be contacted.