Any Questions?
Commonwealth Home Support Programme (CHSP)
FOCUS Connect, an approved My Aged Care provider based in Campbelltown, delivers government-funded CHSP services to older Australians across South West Sydney and Northern Sydney suburbs. We provide practical assistance, social connection, and tailored support so you can remain safe, active, and independent at home.
About the Commonwealth Home Support Programme (CHSP)
The Commonwealth Home Support Programme (CHSP) provides entry-level services for older Australians who can live independently but need some help at home.
CHSP includes domestic assistance, respite, transport, personal care, and social support. Services can be short-term, ongoing, or intermittent, depending on your needs.
FOCUS Connect delivers CHSP services across South West Sydney and Northern Sydney Suburbs, including Wollondilly, Wingecarribee, Campbelltown, Bankstown, Camden, Fairfield, Liverpool, Ryde, Hornsby, Pymble and surrounding suburbs.
The Commonwealth Home Support Programme (CHSP) is for older Australians who meet the following criteria:
- Want to stay in their own home but need low-level support
- Can live independently but benefit from help with day-to-day activities
- Do not require complex or intensive aged care needs (these are usually covered by Support at Home, formally HCP)
CHSP is about helping you maintain independence, dignity, and quality of life, while staying active in your community.
CHSP Services We Provide
Our CHSP services are designed to make everyday life easier and help you stay connected.
Domestic Assistance
Assistance with domestic chores to help maintain your ability to manage everyday activities in a safe, secure, and healthy home environment. Learn more about domestic assistance.
Personal Care
Support to help maintain hygiene and grooming standards, including assistance with showering, dressing, and toileting. Learn more about personal care support.
In-Home Respite Care
Support designed to maintain the care relationship between carers and those they care for, allowing regular carers to take a well-deserved break. Find out more about respite services.
Transport
Transport services facilitate community involvement, including social outings, shopping trips and appointments. Read more about transport support services.
Individual Social Support
Engage in community life and feel socially included with companionship at home or during outings, as well as connections to local interest groups. Learn more about individual social support.
Multicultural Social Support Groups
Engage in community life and enhance social interaction through structured group activities that support independent living.
Support at Home Services
Commonwealth Home Support Program (CHSP)
Am I eligible for CHSP?
CHSP is for people 65+ (or 50+ for Aboriginal and Torres Strait Islander people) who can live independently but need low-level support at home. From 1 Nov 2025, eligibility also includes people 50+ who are homeless or at risk, and existing clients approved before 1 Nov 2025.
Will my CHSP services change on 1 November 2025?
If you’re already registered with My Aged Care and assessed, you’ll transition automatically and the majority of clients will continue with their current services in line with their assessed need.
Do I need to do anything before 1 November 2025?
Yes—make sure you’re registered and assessed with My Aged Care by 31 October 2025. If you’re waiting for an assessment on 1 Nov, your approval may be backdated (this depends on your circumstances). Call My Aged Care on 1800 200 422 to organise an assessment.
How do I apply for CHSP?
- Call My Aged Care 1800 200 422 or visit the website to register.
- A Regional Assessment Service (RAS) assessor visits you at home.
- Once approved, nominate FOCUS Connect and we’ll help set up your services.
What if I haven’t been assessed yet?
You’ll need to be assessed and approved to continue receiving CHSP services after 1 Nov 2025. Please book an assessment now via My Aged Care.
How much will I pay?
CHSP is government-subsidised, and you’ll be asked to make a small client contribution per service. FOCUS Connect’s current contribution rates (as at October 2025) are:
- Personal Care — $15/hr
- Domestic Assistance — $15/hr
- In-Home Respite — $11/hr
- Social Support Groups — $15 per session
There is no income test, and your Age Pension is not affected. Rates are reviewed periodically; concessions/financial hardship support are available, ask our team.
Can I change my services later?
Yes. CHSP supports can be short-term, intermittent or ongoing and can be adjusted as your needs change. Speak with your FOCUS Connect Care Coordinator anytime.
What if my needs increase beyond CHSP?
If your needs become more complex, we’ll help you move to the Support at Home program (formerly HCP) and support you through the My Aged Care process so you receive the right level of care.
Need Support?
FOCUS Connect is an approved My Aged Care provider. Whether you’re new to aged care or already receiving services, our team can guide you through the process and help you access the support that’s right for you.
If you’ve been referred to FOCUS Connect through My Aged Care or a Regional Assessment Service (RAS), our team will contact you to arrange your services.
If you’re already a FOCUS Connect client, your Care Coordinator can review your plan and help adjust your supports as your needs change.
