The Companion Card: Helping Seniors Stay Connected and Active

As we get older, staying socially active and engaged with the community is essential for our well-being. But for some seniors, mobility challenges, sensory impairments, or other health conditions mean it’s not always possible to get out without support from a family member, friend, or carer.

The Companion Card is a simple, practical way to make those outings easier and more affordable. In NSW, it’s not just accepted at theatres, sporting matches, museums, and festivals; it also allows your support person to travel for free on public transport, making day trips, medical appointments, and city outings more accessible.



What is the Companion Card?

The Companion Card is a government program available across Australia for people who need the ongoing support of a companion when accessing community activities, venues, or transport.



With the card, your companion’s ticket or entry is free; you only pay for your own. That means you can enjoy concerts, exhibitions, sporting events, or a trip to the movies without paying for a second ticket.

Who Can Apply?

The Companion Card is for people who meet all of the following criteria:

1. Permanent Disability or Condition

You have a permanent disability or significant, ongoing health condition (temporary conditions don’t qualify).

2. Ongoing Need for Support

You always require the assistance of another person to participate in community activities.

3. Inability to Participate Without Help

You cannot attend most community venues or events without that support.

4. Residency

You live in the state or territory where you are applying.

Examples for Seniors

Many older Australians meet these requirements because of:

• Mobility limitations (e.g., needing a wheelchair, walker, or help to move safely).
  
• Vision impairment or blindness.
  
• Significant hearing loss that requires assistance with communication.
  
• Dementia or cognitive impairment.
  
• Medical conditions that require help with personal care while out.

What Evidence Do You Need?

When applying, you must provide evidence to confirm your eligibility. This usually includes:

1. Professional Verification

Part of the application form must be completed by a qualified health or disability professional, such as:

• Your GP or specialist
  
• Occupational therapist
  
• Physiotherapist
  
• Psychologist
  
• Registered nurse
  
• Social worker
  
• Case manager (e.g., through My Aged Care services)
  
  

They will confirm that:

• Your condition is permanent.
  
• You require ongoing assistance in community settings.
  
• The type of support you need (mobility, communication, personal care, etc.).
  
  

2. Supporting Documents

This could include medical reports, assessment results, or a letter from your health professional explaining:

• The nature of your condition.
  
• How does it affect your ability to participate without help.
  
• Confirmation your need is ongoing, not temporary.
  
  

3. Proof of Identity and Residency

• A recent passport-style photo.
  
• Proof of address in your state or territory (e.g., driver’s licence, utility bill).

What Evidence Do You Need?

When applying, you must provide evidence to confirm your eligibility. This usually includes:

1. Professional Verification

Part of the application form must be completed by a qualified health or disability professional, such as:

• Your GP or specialist
  
• Occupational therapist
  
• Physiotherapist
  
• Psychologist
  
• Registered nurse
  
• Social worker
  
• Case manager (e.g., through My Aged Care services)
  
  

They will confirm that:

• Your condition is permanent.
  
• You require ongoing assistance in community settings.
  
• The type of support you need (mobility, communication, personal care, etc.).
  
  

2. Supporting Documents

This could include medical reports, assessment results, or a letter from your health professional explaining:

• The nature of your condition.
  
• How does it affect your ability to participate without help.
  
• Confirmation your need is ongoing, not temporary.
  
  

3. Proof of Identity and Residency

• A recent passport-style photo.
  
• Proof of address in your state or territory (e.g., driver’s licence, utility bill).

How to Apply

Where You Can Use a Companion Card

Final Thoughts

The Companion Card can make community activities more accessible and affordable for seniors who need extra support. Whether it’s enjoying a concert, visiting a gallery, or attending a local festival, the card helps ensure the cost of a companion isn’t a barrier.

If you receive services through the Support At Home Care Package or a Commonwealth Home Support Program, the Companion Card can complement that support — helping you stay active, connected, and living life your way.